Last updated: 21/04/2021
This is a notice to inform you of KeyStyle’s policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
We take seriously the protection of your privacy and confidentiality. We understand that you are entitled to know that your personal data will not be used for any purpose unintended by you and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
Information we collect
We collect the following types of information.
Information you provide us directly:
• Your username, password and e-mail address when you register for an account
• Delivery address details, billing address details and your telephone number when you place an order.
• Communications between you and KeyStyle.
How do we collect information?
We collect information directly from you, as well as automatically through your use of our Services.
Information that you give us: Typically, the information we collect directly from you are your contact details, payment or billing data, and relationship information like the content of customer service requests that you initiate, reviews you submit on our products, or responses to surveys. You decide how much information to share with us in most cases, but not sharing required information may limit your ability to engage in certain activities, such as payment information required to complete a purchase.
Information Collected Automatically: When you use or interact with our Site and Services, we receive and store information generated by your activity, like Usage Data, and other information automatically collected from your browser or mobile device. This information may include your IP address; browser type and version; preferred language; geographic location using IP address or the GPS, wireless, or Bluetooth technology on your device; operating system and computer platform; purchase history; the full uniform Resource Locator (URL) clickstream to, through, and from our Site, including date and time; products you viewed or searched for; and areas of our Site that you visited. We also may log the length of time of your visit and the number of times you visit and purchase or use the Services. We may assign you one or more unique identifiers to help keep track of your future Visits.
Please see our Cookie Notice for more information about the cookies and other similar technologies that we use.
Information from Other Sources: If we receive any information about you from Other sources, we may add it to the information we already have about you. For example, if we receive a list of subscribers to a publication and we note that you are a user of our products and also a subscriber. we may combine that information. Examples of information we may receive from other sources includes updated delivery or payment information which we use to correct our records, purchase or redemption information, customer support or enrolment information, page view, search term and search result information from business partners, and credit or identity information which we use to help prevent and detect fraud.
Use of your personal information
We use your personal information to:
• Provide KeyStyle services to you;
• Respond to your requests, enquiries, comments or concerns;
• Notify you about changes or updates to KeyStyle and other products and services;
• Identify and analyse usage trends and determine the effectiveness of our promotional campaigns;
• Provide technical, product and other support and help keep KeyStyle services working, safe and secure; and
• Comply with our legal obligations.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Website.
When you send us an email, we use your email address to thank you for your comment and/or reply to your question, and we will store your communication and our reply for any future correspondence. Beyond our initial reply, we will never use your email address to send you any unsolicited message or information, nor will we share it with or sell it to anyone else for such use.
When you accept to receive information about our services, newsletters, and/or new offers, we use your email address and any Other information you give us to provide you with the information or Other services, until you ask us to stop (using the ‘unsubscribe’ instructions provided with each email communication).
When you request information or other services from us, we use your email address and any other information you give us to provide you with the information or other services that you requested, until you ask us to stop (using the ‘unsubscribe’ instructions provided with each email, and/or on the site where you signed up, and/or as we otherwise provide), or until the information or service is no longer available.
We will never use your email address or other information to provide you with any unsolicited messages or information (unless that is part of the service you are requesting), nor will we share it with or sell, rent or lease it to any third party for such use.
If you have registered to use the KeyStyle services, we will not sell, rent, swap or authorise any third party to use your email address without your permission.
In the future, we may sell, buy, merge or partner with other companies or businesses. In such transactions, we may include your information among the transferred assets.
Access to your personal information
To obtain a copy of any information we hold about you, you may send us a request at support@KeyStyle.com.
After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
If you have any unresolved privacy or data use concerns that we have not addressed satisfactorily, please contact us at support@KeyStyle.com
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/