Last updated: 21/04/2021

These Terms of Service (“Terms”) govern your (“the Client”) use of KeyStyle’s website, products and services (“Products”). Please read these Terms carefully and contact us if you have any questions. You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions and by our Privacy Policy. You also confirm you have read and agreed to our Cookie Policy.

We accept credit and debit card payments by Visa, Mastercard and PayPal payments.

All items on this site are shipped direct from the factory and can take from 2 weeks to 6 weeks to deliver.

We do not accept any liability for costs incurred if a delivery is later than hoped for.

Assuming orders are placed before 2 pm on a working day and the items are in stock, you should expect delivery within 2 weeks.

You will be sent an email confirming your order and another containing tracking information for your consignment.

We do not accept any liability, whatsoever, for any costs arising from or attributed to a late or failed delivery.

If in the very unlikely event of your item not being in stock, we will back order for you. You will always be notified with the option to cancel your order if you would rather not wait.

You have the right to cancel your order at any time prior to dispatch. Please contact us as soon as possible to cancel your order. Should you try to cancel your order after dispatch, you will need to follow our returns process below.

If we make an error with your order, we will correct this for you. All items leave us in perfect condition. If a delivery should arrive damaged in any way you MUST indicate this when you sign for it and contact us within 14 days of receipt to inform us of the problem, with images.

You may return entire, unused orders within 14 days for a refund. You must contact us via email to arrange this (see “contact us” details which are clearly shown on our web site). You must obtain a “Returns Number” from us so that we know who you are and who to refund. You will be responsible for carriage charges.

For orders made from the UK, 20% VAT is added. At present we do not ship internationally.

We use PayPal to process your payment. We never store your payment details.

We DO NOT store your credit or debit card details. We will NEVER share your information with any third party other than PayPal. Please read our Privacy Policy for more information.

Any defective product will be refunded or replaced in line with our Shipping Terms & Conditions. Please contact us should you require advice before making your purchase. This does not affect your statutory rights as a consumer.

Certain registration information and other information about you may be collected by KeyStyle. KeyStyle shall implement and maintain reasonable procedures for protecting personal information in compliance with applicable law and the KeyStyle Privacy Policy.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL KEYSTYLE, OR ITS FUTURE PARENT OR AFFILIATED COMPANIES, BE LIABLE TO YOU FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION OR FOR ANY FORM OF DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES BASED ON ANY CAUSES OF ACTION ARISING OUT OF USE OF THE WEBSITE OR ANY ALLEGED FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, OR DELAY IN SERVICE, OPERATION, OR TRANSMISSION OF THE WEBSITES, OR ANY ALLEGED COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF PROPERTY, AND/OR UNAUTHORISED ACCESS TO, ALTERATION OF, OR USE OF OR POSTING OF ANY RECORD, CONTENT, OR TECHNOLOGY, PERTAINING TO OR ON THE WEBSITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH ALLEGATIONS ARE FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR FALL UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF KEYSTYLE OR FUTURE PARENT OR AFFILIATED COMPANIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT KEYSTYLE OR FUTURE PARENT OR AFFILIATED COMPANIES ARE NOT LIABLE FOR ANY ACTUAL OR ALLEGED DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OF THE WEBSITE OR ANY OTHER THIRD PARTIES.

IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO

APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

We disclaim any and all liability of any kind for any unauthorised access to or use of your personal information. By accessing the Website, you acknowledge and agree to our disclaimer of any such liability. If you do not agree, you should not access or use the Website.

If you wish to purchase any product or service made available through the KeyStyle website, you may be asked to supply certain information relevant to your purchase including but not limited to your name, address and email address.

All designs, text, graphics and their selection and arrangement on this Website are the copyright of KeyStyle. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without KeyStyle’s written consent is strictly prohibited.

We may revise these Terms from time to time. The changes will not be retroactive, and the most current version of the Terms, which will always be on keystyle.com/terms-and-conditions, will govern our relationship with you. We will try to notify you of material revisions, for example via a service notification or an email to the email associated with your account. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

If you have any questions regarding this Agreement, you may contact us by email at support@keystyle.com